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CANCELLATION/REFUNDS

CANCELLATIONS & REFUNDS

NOTIFICATION OF CANCELLATIONS

If you cancel your child’s enrollment, you must notify us in writing via email hello@kidsrockout.com or message us here.

ENROLLMENT CHANGES & CANCELLATION POLICY

Enrollment change requests must be made in writing via email to hello@kidsrockout.com by June 1st, 2019. All changes are based on availability and are not guaranteed. After June 1st, all change requests will require a $25.00 transfer fee.

Enrollment cancellation requests must be made in writing via email to hello@kidsrockout.com or Facebook Messenger (kidsrockcamp) by July 15th, 2019. Please see the refund and credit policy below for all cancellations:

 

Cancellation Request ReceivedNon-refundable Amount Refunded
On or before May 2, 2019N/aFull Refund within 7-10 business days
May 3 – July 15, 2019$55 registration fee + $100 fee per childRemaining  balance refunded to your credit card on file within 7-10 business days
July 15th – August 1, 2019$55 registration fee + $100 fee per childRemaining balance credited to your KidsRock account (valid for 1 year)
On or after August 2, 2019No refunds or credits for any reason


ABSENCE FROM CAMP

Absence due to Behavior, Camp suspension/dismal, illness and/or injury that results in your child/children missing camp days due to behavior, camp suspension/dismissal, vacation, and absences due to any other reason, no refunds will be given.

CAMP CLOSURE

In the event that KidsRock is unable to provide camp services at any or all of our camp locations due to weather-related circumstances or any other reason beyond the control of KidsRock, we will work to provide camp services; However, in the event that we are unable to provide an alternative, no refunds will be given.